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Title

Developing Mass Customization Information Systems - A Theory-based Approach

Author

Dietrich, Andreas J.

Uploaded by

Martin Cremer on 7/18/2011

Status

not published

Category

Academic Papers

Industry

No specific industry

Content Focus

Company related – robust process design

Keywords

Mass Customiztaion, Information Systems

Abstract

Information management is one of the key success factors for implementing mass customization (MC). In order to support MC scenarios in an efficient way, efficient information systems are needed. In this paper, a theory-based approach for the requirements engineering process is illustrated. Based on a dynamic and autonomous view of enterprises working together, an exemplary MC supply chain is introduced. The MC specific requirements for information systems are derived by using transaction cost theory and principle agent theory. Based on the list of requirements, a 3-level architecture for mass customization information systems is proposed.

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